Adam Toporek's Customer Service Experience Blog
Customer Experience, Customer Focus
Volume 4: January 2012 Mashup Welcome to the Monthly Mash, a mashup of tools, tales and tips on customer service and the customer experience from around the blogosphere. Customer Experience Resource: Customers That Stick, A Q&A What is Customers That Stick? CTS is our new website dedicated to customer service and the customer [...]
Volume 3: December 2011 Mashup Welcome to the Monthly Mash, a mashup of tools, tales and tips on customer service and the customer experience from around the blogosphere. The Month in Customer Service Blogging A collection of the best posts about customer service and the customer experience I read this past month. The Problem [...]
Volume 2: November 2011 Mashup Welcome to the Monthly Mash, a mashup of tools, tales and tips on customer service and the customer experience from around the blogosphere. Customer Experience Resource: “Hootie” The HootSuite Owl This month’s spotlight is on HootSuite, a social media management dashboard, who has affectionately been renamed Hootie in my [...]
Volume 1: October 2011 Mashup Welcome to the Monthly Mash, a mashup of tools, tales and tips on customer service and the customer experience from around the blogosphere. Many thanks to those who participated and supported the naming of this series! You know who you are. Customer Experience Resource: John DiJulius This month’s spotlight [...]
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