Adam Toporek's Customer Service Experience Blog
Customer Experience, Customer Focus
I had the pleasure of attending the DiJulius Group’s Secret Service Summit last week. While many of my fellow bloggers were attending Blogworld in sunny Los Angeles, I decided to head a different direction entirely. After all, what’s better than November in Cleveland, Ohio? It turns out that if you’re into customer service, not much. [...]
Volume 1: October 2011 Mashup Welcome to the Monthly Mash, a mashup of tools, tales and tips on customer service and the customer experience from around the blogosphere. Many thanks to those who participated and supported the naming of this series! You know who you are. Customer Experience Resource: John DiJulius This month’s spotlight [...]
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