I read an interesting post by Renee Oricchio over at Inc.com this morning on why Borders found itself doing the bankruptcy ballet (Borders: Tone Deaf to Technology). A few paraphrased points from the article: Borders had no Internet strategy of note, Borders’ supply chain is inefficient and created much of their mountain of debt, and [...]
Leverage Versus Debt: A Deadly Distinction
February 18, 2011 By 1 Comment
I remember discussing a property with a commercial real estate broker a few years ago. I was questioning the investment, and particularly the amount of risk inherent in the deal, when he proceeded to educate me in a rather dismissive fashion about how “smart businesspeople make their money work for them.” He emphasized that the [...]
Understanding RSS: A Primer for Busy Entrepreneurs
February 15, 2011 By 2 Comments
If you’ve been seeing the term “RSS” or the ever-present RSS symbol online for longer than you care to admit, yet you still don’t know what RSS is or what it can do for you. Then this post is for you. RSS is an amazing tool for time-crunched entrepreneurs, especially those who, ironically, have been [...]
Official Launch: Adam Toporek’s Small Business and Franchising Blog
February 14, 2011 By Leave a Comment
On August 13, 2011, this blog officially changed its name to Adam Toporek’s Customer Service Experience and its focus to customer service and related topics. While this inaugural blog post has been left up for historical purposes, most of the information contained in this post no longer accurately describes the focus of this blog. [...]
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